Privacy policy

# PRIVACY POLICY **Maleka Property Intelligence** **Effective Date:** [Insert Date] ## 1. Introduction Maleka Property Intelligence ("Maleka", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, process, and protect information when you access our website, platform, software, services, applications, APIs, integrations, and related products (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. ## 2. Information We Collect We may collect the following categories of information: ### 2.1 Information You Provide * Full name * Email address * Phone number * Company information * Account credentials * Property information * Communications and support requests * Payment and billing information * Documents uploaded to the platform ### 2.2 Information Collected Automatically * IP address * Device information * Browser type * Operating system * Usage statistics * Login activity * Location information * Session data * Referral sources * Performance and diagnostic information ### 2.3 Information From Third Parties We may receive information from: * CRM systems * Property databases * Marketing platforms * Business partners * Public records * Social media platforms * Analytics providers * Integration partners ## 3. How We Use Information We may use collected information to: * Provide and operate the Services * Authenticate users * Improve platform performance * Generate insights and analytics * Respond to inquiries * Deliver customer support * Process payments * Detect fraud and abuse * Enforce agreements * Comply with legal obligations * Conduct research and development * Develop artificial intelligence and machine learning models * Improve automation and predictive systems ## 4. Business Intelligence and Analytics Maleka Property Intelligence may aggregate, anonymize, transform, analyze, and derive statistical insights from information processed through the Services. To the maximum extent permitted by law, aggregated and anonymized data shall remain the exclusive property of Maleka Property Intelligence and may be used for: * Market analysis * Product improvement * Benchmarking * Industry reporting * Artificial intelligence training * Machine learning optimization * Internal research * Commercial analytics Such data will not be used to directly identify individual users unless required by law. ## 5. Information Sharing We do not sell personal information. We may share information with: * Service providers * Cloud hosting providers * Payment processors * Professional advisors * Auditors * Business partners * Law enforcement authorities * Government regulators * Successors in the event of a merger, acquisition, restructuring, or asset sale All disclosures will be limited to what is reasonably necessary for the intended purpose. ## 6. International Transfers Information may be processed and stored in multiple jurisdictions. By using the Services, you consent to the transfer of information to countries that may have privacy laws different from those in your jurisdiction. Where required by law, we implement appropriate safeguards to protect transferred information. ## 7. Security We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. However, no transmission or storage system can be guaranteed to be completely secure, and users acknowledge that they provide information at their own risk. ## 8. Data Retention We retain information for as long as necessary to: * Provide Services * Fulfill contractual obligations * Resolve disputes * Enforce agreements * Meet legal requirements * Maintain business records * Improve products and services We may retain aggregated, anonymized, or de-identified information indefinitely. ## 9. Artificial Intelligence Features The Services may utilize artificial intelligence, automation, predictive analytics, and machine learning technologies. Users acknowledge that: * AI-generated outputs may contain inaccuracies. * Users remain responsible for verifying outputs. * AI outputs should not be relied upon as legal, financial, property, tax, investment, or professional advice. * Maleka makes no guarantee regarding the accuracy or completeness of AI-generated results. ## 10. User Responsibilities Users agree: * To provide accurate information. * Not to upload unlawful content. * Not to misuse the Services. * Not to attempt unauthorized access. * Not to interfere with system security. * Not to reverse engineer proprietary systems except where prohibited by law. ## 11. Intellectual Property Protection All software, algorithms, workflows, models, databases, interfaces, designs, reports, analytics frameworks, proprietary methodologies, trademarks, branding, and related intellectual property remain the exclusive property of Maleka Property Intelligence. Nothing in this Privacy Policy transfers ownership rights to any user. ## 12. Compliance and Legal Requests We may access, preserve, and disclose information if we reasonably believe it is necessary to: * Comply with legal obligations * Enforce agreements * Protect users * Protect company rights * Investigate misconduct * Prevent fraud or security threats ## 13. Limitation of Liability To the maximum extent permitted by applicable law, Maleka Property Intelligence shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of the Services. ## 14. Children's Privacy The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. ## 15. Your Rights Depending on applicable law, you may have rights to: * Access your information * Correct inaccurate information * Request deletion * Restrict processing * Object to processing * Request portability * Withdraw consent where applicable Requests may be subject to verification and legal limitations. ## 16. Changes to this Privacy Policy We reserve the right to modify this Privacy Policy at any time. Changes become effective upon publication unless otherwise required by law. Continued use of the Services constitutes acceptance of the updated Privacy Policy. ## 17. Contact Information Maleka Property Intelligence Email: [sales@malekaai.com](mailto:sales@malekaai.com) For privacy-related requests, inquiries, or complaints, please contact us using the information above.